Soloagents Privacy Policy
Last Updated: April 18, 2025
Your privacy is important to us. This Privacy Policy explains our practices regarding the collection, use and disclosure of information that we receive through our Services. This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services.
In this Privacy Policy:
- We refer to our website as the “Site”.
- We refer to all products and services we provide, individually and collectively, as the “Services”.
- We refer to you, the person or entity accessing our Site or using our Services, as “you” or “your” or (if you are a purchaser of our Services), our “customer”.
Table of Contents
- Definitions
- How do we collect Personal Information?
- What information do we collect?
- What do we use your Personal Information for?
- Your Choices About Your Personal Information
- Protection of Personal Information
- Cookies
- Who at Soloagents may access your Personal Information?
- Do we disclose any information to outside parties?
- How do we handle global transfers and processing of your Personal Information?
- Retention of your Personal Information
- Third-party Links
- Your Consent
- Minors
- Your Rights
- Changes to our Privacy Policy
- Jurisdiction-specific Provisions
- Contacting Us
Definitions
Data Controller: Our customers are the Data Controllers — they determine the purposes and means of processing Personal Information.
Data Processor: Soloagents acts as the Data Processor for our customers, bound by GDPR regulations.
Data Processing: Any operation performed on Personal Information, such as collection, storage, use, dissemination, or deletion.
Personal Information: Any information that identifies or relates to an identifiable individual, including names, emails, IP addresses, and user activity when linked to personal identifiers.
How do we collect Personal Information?
- Information you provide directly
- Information received from third parties
What information do we collect?
- Name, email, username
- Company name and address
- Information provided via our Services (e.g., birthdate, phone number)
- Activity on our Site or Services
- Device and usage information
- Information collected via cookies or advertising networks
What do we use your Personal Information for?
- To operate and maintain our Services
- To personalize user experience
- To improve our Services
- To respond to support requests
- To send notifications and updates
- For compliance with legal obligations
- For marketing communications, with opt-out available
Your Choices About Your Personal Information
You may opt-out of receiving marketing communications. Administrative messages will still be sent. You can also disable cookies in your browser settings.
Protection of Personal Information
We take data security seriously and apply appropriate safeguards. However, no system is 100% secure. Users are responsible for maintaining their own account security.
Soloagents does not use customer data to train AI models and does not share it with third-party AI providers for model improvement.
Cookies
We use cookies for preferences, analytics, and advertising. Users can disable cookies via their browser, though some features may be affected.
Who at Soloagents may access your Personal Information?
Only designated staff may access your Personal Information for support, security, or bug resolution purposes.
Do we disclose any information to outside parties?
We may share data with affiliates and service providers under strict confidentiality terms, for compliance with law, or in the event of a business transaction.
How do we handle global transfers and processing of your Personal Information?
We may transfer Personal Information internationally. We ensure adequate safeguards for such transfers in compliance with applicable law.
Retention of your Personal Information
We retain data for as long as needed to fulfill the Services and legal obligations.
Third-party Links
Our Services may link to external sites. We are not responsible for their content or privacy practices.
Your Consent
By using our Site or Services, you consent to this Privacy Policy.
Minors
We do not knowingly collect data from individuals under 13. Please do not provide Personal Information if you are under this age.
Your Rights
You may:
- Request a copy of your Personal Information
- Request correction or deletion
- Request data transfer
- Restrict or object to processing
- Withdraw consent
Changes to our Privacy Policy
We may update this Privacy Policy and will notify users through our Site or by email.
Jurisdiction-specific Provisions
Residents of the European Economic Area may contact dpo@soloagents.ai for GDPR-related requests.
Contacting Us
If you have questions or data requests, contact:
soloagents.ai
Attn: Privacy Team
support@soloagents.ai